The purpose of this research is to gain an understanding of consumer attitudes and behaviors when it comes to the lifecycle of secondary mobile devices, such as smartphones and cellular phones. Specific focus areas include:

• Identify consumer market share of secondary (e.g., secondhand, used and certified refurbished) mobile devices against new ones.
• Understand how consumers are getting rid of their mobile devices, whether reselling, giving them away or donating, recycling them or throwing them away.
• Explore the role of recycling/reuse/repair and other sustainability initiatives in consumer decisions.
• Measure expected useful life and current age of mobile devices, and gauge frequency of upgrade and replacement.

Published: October 2021