This CTA Research study explores retail technology innovations in the ever-changing shopping landscape and gauges consumer perceptions of their advancements.

Specific topics discussed in the report include:

• Evolving Shopping Behaviors: Explore how consumers have adjusted their retail shopping habits due to the pandemic and other factors, such as inflation.
• Consumer Sentiment: Measure consumer adoption of retailer innovations put in place during COVID and determine which are likely to remain once pandemic concerns subside.
• Omnichannel Solutions: Understand perceptions of consumers and retailers on innovations aimed at improving the omnichannel experience.
• Future Opportunities: Identify which retail innovations consumers expect to engage with in the future.

Published: August 2022