This report provides insights on recent developments and advancements being driven by the COVID-19 pandemic in four distinct areas of technological innovation:

• Digital Transformation: Digital transformation and virtualization; artificial intelligence (AI)/machine learning (ML) implementation to automate services and reduce human contact; growth of new financial technologies such as contactless payments and self-checkout; etc.
• Robotics and Drones: Advances in food/critical supplies/package delivery systems, public safety and monitoring, sanitization robots, etc.
• Digital Health: Acceleration in telemedicine, wearables/apps for social distancing, temperature monitoring systems, AI-assisted diagnosis, medicine/prescription acquisition, etc.
• Smart Cities/Resiliency: Public safety measures, public info dashboards and alert systems, connected kiosks, etc.

Published: September 2020